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Terms and Conditions

Welcome to Pooja Tourist Taxi Service. By using our website and booking our taxi services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

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1. Company Information

Business Name: Pooja Tourist Taxi Service
Contact Person: Laksh Yadav
Address: C8, Near Petrol Pump, Pocket 8, Sector C, Vasant Kunj, New Delhi, Delhi – 110037, India
Email: poojataxiservice21@gmail.com
Phone: +91-9818002121 / +91-9899386177

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2. Acceptance of Terms

By accessing or using our website and services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
 

3. Booking and Service Use

  • Customers can book taxis through our website, phone call, or other provided contact methods.

  • All booking details provided by the customer must be accurate and complete.

  • The company reserves the right to accept or reject bookings based on availability or other operational reasons.
     

4. Pricing and Payments

  • Taxi fares depend on distance, time, and service type.

  • Any toll taxes, parking fees, or state taxes during the journey may be charged additionally.

  • Payments can be made via cash, online transfer, or other available payment methods.
     

5. Cancellation Policy

  • Customers may cancel bookings before the taxi dispatch time without extra charges.

  • If a cancellation is made after the driver has been dispatched, cancellation charges may apply.

  • In case of no-show by the customer, the booking may be cancelled and charges may apply.
     

6. Passenger Responsibilities

Passengers must:

  • Provide correct pickup and drop information.

  • Maintain proper behavior with drivers.

  • Not damage the vehicle or carry illegal items.

  • Follow all applicable laws during the journey.
     

7. Driver and Vehicle Responsibility

  • Our drivers are experienced and trained to provide safe transportation.

  • While we aim to maintain timely service, delays may occur due to traffic, weather, or unforeseen circumstances.
     

8. Liability Limitation

Pooja Taxi Service shall not be held responsible for:

  • Delays caused by traffic, road conditions, weather, or government restrictions.

  • Loss of personal belongings inside the vehicle.

  • Any indirect or incidental damages during the use of the service.
     

9. Privacy Policy

Customer information collected during booking is used only for providing taxi services and communication purposes. We do not sell or share customer data with third parties without consent unless required by law.
 

10. Changes to Terms

Pooja Taxi Service reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on the website.
 

11. Governing Law

These Terms and Conditions shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in New Delhi.
 

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact:

Pooja Tourist Taxi Service
Contact Person: Laksh Yadav
Address: C8, Near Petrol Pump, Pocket 8, Sector C, Vasant Kunj, New Delhi, Delhi – 110037, India
Email: poojataxiservice21@gmail.com
Phone: +91-9818002121 / +91-9899386177

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